iPortal is a unique solution, that can boost hotel revenues by generating additional bookings and enhance the guest experience by providing your guests with all the hotel information they need, directly to their own mobile devices, without the hassle of downloading an App, and no set-up costs. Importantly, it also supports the need for us all to contribute to a better and more sustainable future.
Our zero footprint approach provides a simple QR-Code that users scan with their smartphones to access your custom branded Guest Services Solution, displaying all the information and services they will need during their stay, including having the ability to message* or call** the hotel directly.
A Perfect Sales Tool to Boost Your Bookings
Include the iPortal QR-Code in your advertising to allow prospective customers the opportunity to view the amenities on offer at your hotel, to ask questions via chat messaging or by calling the property, and to book their reservation easily on-line.
Create an Enhanced Service for Your Guests
For those who wish to provide a more inclusive experience, once checked-in, iPortal can integrate and connect the guest through to the property PMS via our powerful iLink integration middleware, enabling additional functionalities such as view bill and auto check-out. Personal service is assured with onward integration to messaging* and telephony**, and iPortal becomes the users’ digital assistant for the duration of their stay.
Support the environment and your sustainability goals
Use iPortal to provide easy access to all your hotel’s information and promote the facilities on offer, whilst supporting your sustainability goals. With iPortal, you completely remove the need for the traditional printed hotel directory, information sheets, pamphlets promoting hotel services, and printed menus in rooms. Today’s guests welcome the use of technologies that contribute to a sustainable future.
No development
iPortal is easy to set-up and manage using the online content manager – you no longer need to engage outside companies and spend precious revenue developing an App. Choose a design from the templates available, brand it with your logos and to your colour scheme, upload your content and images, then you’re complete, it’s simple.
What Our Customers Are Saying
”When we planned the renovation of our new luxury boutique hotel, Halepuna Waikiki by Halekulani, one of our primary objectives was to elevate the guest experience. We were pleased to discover iPortal by TigerTMS as an alternative to the traditional hotel compendium. It provides a convenient amenity for our valued guests to access hotel information digitally and meets with our company’s 'green' initiative. Additionally, being able to administer changes on iPortal at the hotel level makes updating information so much quicker. The iPortal Dashboard is an excellent feature that allows management to collect valuable statistics on the usage of this new offering. Lastly, we are happy that iPortal offers multiple language options. At Halepuna Waikiki, we have this amenity offered in the English and Japanese languages!”
”iPortal is a fabulous simple solution already introduced in a number of our Holiday Inn Express hotels in the UK. Under 60 minutes to self-configure the screen and buttons - just so simple but yet so effective!”
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Desktop Demos
Click on the below templates to preview how they would look on a mobile device. Your iPortal would have your logos, your brand colours and your content, making an iPortal bespoke to your hotel.
Mobile Demo
Open the camera on your smartphone and point it at the QR code to see instantly the advantages iPortal can bring your hotel. Remember the look, feel and content are all easily updated by you.
Key Features
iPortal utilises the latest technology to support 21st century travellers who are accustomed to using their mobile devices to obtain instant access to information, and communicate with hotel staff:
- Customised branding
- No development costs, easy to use templates
- Replace room directories
- Promote facilities and special offers
- Make reservations
- Speedy check out with the auto-express check-out facility
- Integration with your PMS and voice and messaging systems
- Enhanced messaging* for multiple agents to answer guests’ messages
- Enhance ratings with feedback from guests’
- Social Media buttons linked directly to your social media channels
- Dashboard Analytics for Reporting – see most frequently used buttons
- Multi-site Management to creates once, use many to save time
- Integration to leading F&B order and pay feature
Benefits Summary
No development
Upsell additional services (critical period between booking & check-in) and cross-sell 3rd Party services —taxi, restaurants, theatre etc.
ENHANCE GUEST EXPERIENCE:
Easy engagement with hotel staff via voice or messaging and no App to download. Customise with your branding.
SUPPORT YOUR SUSTAINABILITY GOALS AND SAVE MONEY:
Replace traditional hotel directories and make ongoing changes using the iPortal Configurator.
We have selected a best of breed provider Fetch to partner with for our F&B order and pay functionality. Their contactless payment solution makes the customer experience even better, whilst increasing revenue for the hospitality business.
TigerTMS hospitality solutions are used by over 10,000 hotels worldwide.
